Contact Us

Looking to get in touch with us? You're in the right place! We’re here to provide you assistance with any queries or concerns you might have related to our travel services.

Ways to Contact

Email Us

You can drop us an email at [email protected]. Our customers are our top priority. We'll do our utmost best to reply to your emails as soon as we can. Normally, we revert to your request within 24-48 hours.

Contact Form

Alternatively, you might fill out our Contact Form. Make sure to provide as much detail as possible so we can answer your questions thoroughly and accurately. Your message will be dispatched directly to our staff who will get back to your query in a timely fashion.

Operational Hours

Our contact teams remain active on weekdays: Monday to Saturday from 9:00 AM to 6:00 PM (IST). Please be aware that we are out of service on Sundays, so there might be some delays in reaching out to us.

Response Times

We strive to answer every email and inquiry as swiftly as we possibly can. However, on busy days please allow a maximum of 2 workdays for reply, though we endeavor to respond all emails & Queries within 12 hours. Be sure to check your spam or promotions folder for our reply as sometimes email filters send our messages there.

We recognize the importance and value of each question and we hope to ensure the trust of our patrons by maintaining awesome customer service. We appreciate your patience and thank you for trusting Escale Ardeche Travel. Look forward to serving you!

NOTE: Your security is important to us. Please do not include credit card numbers or other sensitive information in the email or header.

We want to ease your burden. Contact Us for any queries.